Cookie Policy

We would like to inform you about the types of cookies used on our website, the purposes of use of cookies, and the settings, management and deletion of these cookies.

You can visit our website without any personal information and meet your needs by getting information about our products and services. Some cookies are used to collect information about site use during visits. Our goal here is to create a to provide convenience to the user who visits our website and to improve the functioning.


What is A Cookie?

A cookie is a small text file saved to your computer or mobile device through your browser when you visit a site. Cookies allow a site to work more efficiently, as well as personalized pages to provide a more convenient and faster visiting experience for your personal needs. Cookies contain only information about your visit history on the internet and does not collect any information about files stored on your computer or mobile device.


Cookie Types and Use Purposes

According to validity periods, there are two types of cookies, Permanent Cookies and Temporary Cookies. Temporary cookies occur when you visit the website and are valid only until you close your browser. Persistent cookies occur when you visit the website and remain until you are deleted or expired. Persistent cookies are used for actions such as providing a personalized experience that is compatible with your settings.


The types of cookies and their use purposes are described below.


Mandatory Cookies are mandatory for our Website to function correctly. For example, mandatory cookies are used for authentication, such as not losing information about your current session. These cookies are used for security and verification purposes and are not used for any marketing purposes.

Cookies Required for Functionality Cookies are cookies that allow users who visit our Website to remember their preferences. For example, the visitor's language preference or text font size selection is remembered. Not allowing the use of such cookies may cause you to not use a special feature and prevents it from remembering your preferences.

Cookies Required for Performance and Analysis are cookies that help improve our Website. Such cookies collect information about visitors' site usage, are used to check if the site is working properly and to detect errors received.

Targeting and Advertising Cookies These cookies are used to promote products and services on our website or in media outside our site, to show you relevant and personalized advertisements with our partners and to measure the effectiveness of advertising campaigns.


How To Collect Cookies

 Data is collected through your devices that you access to browsers. This information collected is specific to devices. It can be deleted by the user at any time and access to information can be turned off.


Our Privacy Policy


Your privacy is important to us, your privacy and security rights are our basic principle. In order to protect the privacy of our customers' personal information, necessary measures have been taken by keeping our bank's system and internet infrastructure at the most reliable level.


In this context, you can find our lighting text on the protection of personal data here.


How can you control cookies?

You can delete cookies already on your computer and prevent cookies from being registered/placed on your internet explorer.

Internet browsers are predefined to automatically accept cookies. Because managing cookies differs from the browser to the browser, you can see the browser or app's help menu for detailed information.


As an example,

You can manage with the option "Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data".

You can manage it from the "Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings" menu.


Most Internet explorers allow you to:

View saved cookies and delete what you wish


Blocking third-party cookies

Block cookies from certain sites


Block all cookies

Delete all cookies when you turn off internet explorer

If you choose to delete cookies, your preferences on the relevant website will be deleted. In addition, many websites and digital platforms, including Akbank's websites, may not function properly if you choose to completely block cookies.

 To Check Cookies on your Mobile Device;


 On Apple Devices;

You can clear your browsing history and cookies with the steps "Settings -> Safari -> Delete History and Website Data.".

You can follow the steps "Settings -> Safari -> Advanced -> Website Data -> Delete All Website Data" to delete cookies and keep your history.

If you don't want past data to be kept when visiting sites;

You can block cookies with the steps "Settings -> Safari -> Block All Cookies". However, it is not the first time some websites and features may not work correctly when you block cookies.


On Android Devices;

 You can clear your cookie kern with the option "Chrome app -> Settings -> Privacy -> Clear scan data -> Cookies, media licenses, and site data -> Clear Data".

You can allow or block cookies with the "Chrome App -> Settings -> Site Settings -> Cookies" option.






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