Privacy Policy

Last Updated: March 2026

1. Introduction

ideYAPI Anonim Şirketi, operating under the brand name “ideCAD” (“ideCAD”, “we”, “our”, or “us”), is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you:

• Visit our website
• Create and use a MyAccount
• Use ideCAD software
• Access Viewer or cloud-based services
• Contact us

By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

• Full name
• Email address
• Company name
• Job title
• Phone number
• Billing and payment information
• Country and region

2.2 Technical and Usage Information

We may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Log data
• Website usage data
• Cookies and similar technologies

2.3 Software and License Information

When using ideCAD software, we may collect:

• License activation data
• Version information
• Device identifiers
• Error or crash reports (if enabled)

We do not access or collect your engineering models, drawings, or project files unless you voluntarily provide them for technical support purposes.

2.4 MyAccount Information

When you create and use a MyAccount, we may collect:

• Account credentials (email address and encrypted password)
• Profile information
• License and subscription status
• Transaction history
• Login timestamps and IP logs

This information is processed for authentication, license management, fraud prevention, and system security.

Passwords are encrypted and are never stored in plain text.

2.5 Viewer and Cloud-Based Services

When using ideCAD Viewer or related cloud-based services:

• Files uploaded for preview may be temporarily processed
• Metadata and session logs may be recorded
• Temporary storage may be used to enable functionality

Uploaded content is processed solely to provide the requested service.

ideCAD does not claim ownership of user-generated models, drawings, or project data.

We do not use uploaded engineering files for marketing, advertising, or profiling purposes.

3. How We Use Information

We use personal data to:

• Provide and maintain our services
• Process licenses and transactions
• Respond to support requests
• Improve product performance and reliability
• Ensure system security
• Comply with legal obligations

We do not sell personal data.

4. Data Sharing

We may share personal data with:

• Payment processors
• Hosting and infrastructure providers
• Authorized distributors (where applicable)
• Professional advisors
• Legal authorities where required by law

All third parties are required to implement appropriate data protection safeguards.

5. International Data Transfers

Your information may be processed in jurisdictions outside your country of residence. We implement reasonable safeguards to ensure lawful data protection consistent with applicable laws.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Protect legitimate business interests

Retention periods may vary depending on the type of data.

7. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent where applicable

To exercise your rights, contact:

Please submit your request via our Contact Us page and select “Privacy / Data Protection Request” as the subject.
We may verify your identity before processing your request.

9. Additional Rights for EEA Residents (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland:

Legal Basis for Processing

We process personal data based on:

• Performance of a contract
• Legal obligations
• Legitimate interests
• Consent

Your GDPR Rights

You may have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data
• Restrict processing
• Object to processing
• Data portability
• Lodge a complaint with a supervisory authority

10. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request disclosure of categories of personal information collected
• Request deletion of personal information
• Request correction of inaccurate information
• Opt out of the sale or sharing of personal information
• Receive equal service and pricing

ideCAD does not sell personal information.

We will not discriminate against you for exercising your rights.

Please submit your request via our Contact Us page and select “Privacy / Data Protection Request” as the subject.
We may verify your identity before processing your request.

We may verify your identity before processing requests.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

13. Contact Information

If you have any inquiries, corporate feedback, or technical questions regarding this Privacy Policy, please contact our data compliance officer. For our full statutory corporate details, please visit our official Company Information page. 

To submit data protection requests, please visit our official Contact Us page and select “Privacy / Data Protection Request” as your primary subject line. 

Related Legal Documents

This Privacy Policy should be read together with our Cookie Policy. For terms governing the use of ideCAD software, please refer to the Software License Agreement.